Terms & Conditions

Effective Date: 17/OCTOBER/2023

Welcome to SENGANTHAL ENTERPRISES PRIVATE LIMITED. By accessing our website or purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our services.

• This website is operated by SENGANTHAL ENTERPRISES PRIVATE LIMITED.
   
• By using this site, you accept and agree to these Terms & Conditions.
   
• We reserve the right to update or change these terms at any time without prior notice.
   

• All products listed are subject to availability.
   
• We strive to ensure all information, pricing, and descriptions are accurate; however, errors may occasionally occur.
   
• We reserve the right to change prices or discontinue products without notice.
   
• Images shown are for representation purposes. Actual products may vary slightly in appearance or packaging.
   

• Orders are processed only after full payment is received.
   
• We accept UPI, bank transfer, and other standard Indian payment methods.
   
• SENGANTHAL ENTERPRISES reserves the right to cancel orders due to issues such as stock unavailability, suspicious transactions, or payment failures.
   
• In case of cancellation after payment, the amount will be refunded within 5-7 business days.
   

• We deliver across India via reliable courier or postal services.
   
• Shipping charges may vary based on order size, weight, and location.
   
• Orders are typically processed and dispatched within 2–3 business days.
   
• Delivery time varies depending on the destination and courier efficiency, usually between 3–7 business days.
   
• We are not responsible for delays caused by courier services or unforeseen circumstances (e.g., weather, strikes).
   
• In case of wrong delivery address provided by the customer, re-delivery charges will be applicable.
   

• Due to the nature of our products (spices, powders, seeds), we do not accept returns unless the product is damaged or incorrect.
   
• Claims for damaged or incorrect items must be raised within 2 days of delivery with photo proof.
   
• Approved refund or replacement will be processed within 5–7 working days.
   

• You agree not to misuse this website or its content.
   
• All content including images, text, and branding belongs to SENGANTHAL ENTERPRISES PRIVATE LIMITED and cannot be reused without permission.
   

• We are not liable for any indirect or consequential loss or damage arising from use of our products or website.
   
• Our maximum liability is limited to the value of the product purchased.